Privacy Policy

Effective Date: 01 October 2024

At Aria Perfume (ariaperfume.co.za), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, register as a vendor, or make purchases.

1. Information We Collect

We may collect the following information from you:

• Personal Identification Information: Name, email address, phone number, shipping address, billing information, and any other information you voluntarily provide during registration or checkout.
• Payment Information: For processing transactions, we collect payment details like credit card information, which are securely processed through our payment provider.
• Usage Data: Information about your interactions with our site, including your IP address, browser type, pages viewed, and referring/exit URLs.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders: To fulfill purchases and manage transactions.
• Vendor Management: To allow vendors to register, manage their accounts, and sell products.
• Improving User Experience: To understand how you use our site and improve our services.
• Communication: To send you updates, promotional content, or notifications about your orders.
• Security: To monitor for potential fraud or suspicious activity and ensure the security of your data.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping companies, and other third-party services required to process transactions or provide customer service.
• Legal Requirements: When required by law, regulation, or legal process to disclose information.

4. Payment Security

We use secure third-party payment gateways (such as Yoco) to handle transactions. Your payment information is encrypted and stored securely by these providers, and we do not have access to your full credit card or bank details.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, including:

• Session Cookies: To maintain your session on the site.
• Analytics Cookies: To track user activity and help us improve our website.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on the site.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct any inaccurate information.
• Deletion: Request that we delete your personal data (except data required for legal purposes or ongoing transactions).
• Opt-Out: Unsubscribe from marketing communications at any time.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Vendor information is retained as long as the vendor is active on our platform.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Aria Perfume Pty Ltd
Email: info@ariaperfume.co.za
Phone: (067) 687-3918
Website: www.ariaperfume.co.za